REFUND POLICY

We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with our products, we offer the following refund policy:

1. Refund Request
   Customers can apply for a refund within 14 days of receiving the product. Please ensure that the product is in original condition, unused and includes all accessories and packaging.
2. Refund Process
   Submit a request: Please submit a refund request via email or our customer service page, and attach the order number and reason.
   Confirm return: We will contact you within 48 hours after receiving the refund request to confirm your request and provide the return address and return instructions.
   Product Return: Please package the product according to the instructions we provide and send it back using a trackable shipping method to ensure that it is not lost during transportation.
3. Refund Processing
   Once we receive your returned product and confirm that it is in good condition, the refund will be processed. The refund processing time is usually 7 business days, and the specific time may vary depending on the processing speed of your bank. The refund will be returned via the original payment method.
4. Shipping Policy
   If the return is due to a defective product or incorrect shipment (such as the wrong size, color or style), the relevant shipping costs will be borne by us. In other cases, the return shipping costs will be borne by the customer.
5. Non-returnable items
   The following items are not subject to the refund policy:

Customized or personalized products

Special promotional items during sales periods

6. Contact us
   If you have any questions or need help with the refund terms, please feel free to contact our customer service team. We will wholeheartedly provide you with support to ensure that your shopping experience is as pleasant as possible.