FAQ
FAQ
Below are some frequently asked questions and answers about our wooden jewelry display stands products and services. If you need further assistance, please feel free to contact us.
Yes, we can. You can choose from different sizes, colors and designs to meet your specific needs. Please contact us by email with your requirements and we will provide you with a custom quote as soon as possible.
You can browse products directly on our website, select the display stand you need and add it to the shopping cart. Once you have made your selection, follow the prompts to check out, enter your shipping information and select a payment method.
We accept a variety of payment methods, including credit cards, debit cards and third-party payment platforms such as PayPal. At the checkout page, you can choose the payment method that is most convenient for you.
Normally, the processing time for standard orders is 2 business days, and the specific shipping time varies depending on your location and the shipping method selected. You will receive an email with tracking information after the shipment.
If the product you received is damaged or defective, please contact us within 48 hours of receiving the goods. Provide photos of the damaged product and the order number, and we will arrange a replacement or refund for you.
We offer a 14-day return policy. If you are not satisfied with the product, you can apply for a return within 14 days of receiving the product. The returned product must be in its original condition and include all included accessories. Please contact us via email to initiate the return process.
If you have any other questions or need further information, please feel free to contact us at the following methods:
📫 Email: peakspiritus@cedardisplaycase.com
We hope the above information is helpful to you! If you have any other questions, please feel free to contact us.